Summer 2020
SOURCE
In This Issue: A Note From the CEO Protect Yourself Against 
COVID-19 Scams Credit Monitoring Q&A Take a Financial Coffee Break Support Local Businesses During 
the Coronavirus Crisis Is Now the Time to Buy a Home? Holiday Closures
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A NOTE FROM THE CEO
Standing Together in the Face of a Crisis These last couple months have not been easy. I am certain each of our members has felt the effects of the COVID-19 pandemic, whether it be through a job loss, transitioning to working from home, or simply not being able to go to your favorite restaurant for dinner (I did not realize how much I looked forward to these things, either). It is likely we will feel these effects for some time – even as things start to return to normal. As you begin to work toward the recovery process, please know we are here for whatever financial needs arise. Resource One Credit Union has taken steps to keep our employees, our members and our community safe by enforcing measures of social distancing. We will continue to do so until we hear differently by limiting transactions to drive-thru only and offering appointment-only lobby visits. While Resource One ensures safe cleaning practices always, we are increasing practices by sanitizing our branches daily. Do your part in helping “flatten the curve†by staying home unless you are making an essential trip. Our digital services make it easy to bank from anywhere. You can use online and mobile banking to: Make deposits View transactions Transfer money to other accounts Pay your bills And more You’ll find more information about our digital branch in this newsletter. It is fast, convenient, and puts you in control of your money from wherever 
you are. This issue also shares advice against coronavirus scammers, whether this volatile market makes for a good time to buy a house and how to support local businesses that are suffering because of the pandemic. These are truly difficult times, but there is a silver lining to tragedy: It unites us in ways we did not even realize we were connected. Even though we are apart, Resource One is in this with you. We will come out on the other side, stronger, together. Find joy in new ways and stay well. My warmest regards,
Mary Beth Spuck
President/CEO
Protect Yourself Against COVID-19 Scams
Scammers are notorious for capitalizing on fear, and the coronavirus outbreak is no exception. Showing an appalling lack of the most basic morals, scammers have set up fake websites, bogus funding collections, and more in an effort to trick the fearful and unsuspecting out of their money. The best defense against these scams is awareness and education. When people know about circulating scams and how to identify them, they are already several steps ahead of the scammers. Here is some information on how to prevent and spot coronavirus-related scams. Preventing scams Basic preventative measures can keep scammers from making you their next target. It is important to keep the anti-malware and antivirus software on your computer up to date and to strengthen the security settings on all your devices. Practice responsible browsing when online; never download an attachment from an unknown source or click on links embedded in an email or social media post from an unknown individual. Do not share sensitive information online. If you are unsure about a website’s 
authenticity, check the URL and look for the lock icon and the “s†after the “http†indicating the site is secure. Finally, it is a good idea to stay updated on the latest news about the coronavirus to avoid falling prey to misinformation. Check the Centers for Disease Control and Prevention and World Health Organization websites for the latest updates, as well as local health departments. Spotting scams Scammers give themselves away when they ask for payment via specific means, including a wire transfer or prepaid gift card. Scams are also easily spotted by claims of urgency, such as “Act now!†Another giveaway is poor writing skills, including grammatical errors, awkward syntax, and misspelled words. In coronavirus scams, “Breaking information†alerts appearing to be from health agencies are another sign of a scam. When it comes to the coronavirus, safety comes in many forms: Practice good hygiene habits, social distancing, and healthy internet usage.
SAVE TO WIN!
Why You Should Be Monitoring Your Credit Score
Errors on your credit report are more common than you might think – and they can affect your credit score. These errors could lead to higher interest rates or make it difficult for you to get the credit you need. Credit monitoring can help you spot errors or signs of identity theft, so you can take steps to address them. How can your credit be stolen? Credit fraud is a common crime. Criminals can obtain your financial information through a data breach, by stealing your card, or by skimming your card information. Fraudsters with your financial information can take out loans, make purchases, or open new lines of credit, leaving you with the bill. Too often, victims do not know their information has fallen into the wrong hands until their credit has been hurt. Protect yourself from credit fraud and identity theft by enrolling in a credit score monitoring service. What legitimate activity can lower your credit? Taking out too many loans, taking on too much debt, missing repayment deadlines, and defaulting on loans will lower your credit score. Should I sign up for credit monitoring? Resource One offers complimentary credit and identity monitoring as an extra feature of the Prime Spending account. You can quickly set up your credit monitoring service by visiting https://bazing.ezshield.com.
Protect and monitor your 
credit with Prime Spending!
Q&A:
Take a Financial Coffee Break
Where to Listen:
ANCHOR® • SPOTIFY®
We invite our members and community to enjoy Resource One’s new podcast, Financial Coffee. Join us and learn all you need to know about finances, how to talk to your kids 
about money, savings tips, and the credit 
union movement. Come and have a sip as we blend the right amounts of financial tidbits and expert knowledge to help you achieve your money goals. Want to learn more about a subject we have not covered yet or have a question you want answered? We are here to serve you. Send an email to FinancialCoffee@r1cu.org with your request.
Want to see more of what we have to offer?
Come visit our Digital Branch!
DIGITAL BRANCH Our new VIRTUAL location is available
While we love it when you stop by our locations, we do offer several services online for your convenience. Here’s what you can expect from our digital branch: Applying for Loans. We can handle your loan from start to finish without you having to leave your home. Have additional questions and need to talk? Our loan officers are available to talk with you one-on-one via phone or email. Mobile App. The Resource One mobile app is user-friendly and has a ton of great features. Set up your online bill pay, make transfers, set up budgets and savings goals, and more. Our app is available for iPhone® or Android™ devices. Mobile Deposit. Using your smartphone or tablet, you can deposit checks whenever you want. Set up this feature on your Resource One app to start making deposits whenever, from wherever 
you are. Mobile Wallet. With a mobile wallet, payments are convenient and secure. Add your Resource One debit card and credit cards to the digital wallet application of your choice. Our cards are compatible with Apple Pay®, Samsung® Pay, or Google Pay™. MobiMoney. With the MobiMoney™ app, you can control and manage your Resource One debit card from the palm of your hand. Enjoy features like turning your card on and off, limit transaction amounts, receive instant transaction alerts and so much more. It is free to download on Google Play™ and the App Store®!
Learn More!
SCAM WATCH
Support local businesses 
During the Coronavirus Crisis
Learn more about
business accounts
The majority of our commercial members here at Resource One are owners of small, local businesses. Here are five significant ways you can help our community survive the 
coronavirus crisis. Shop your local stores online. Most retailers are offering their products through online purchasing, even if they had not been doing so before the pandemic. Continue supporting local businesses by choosing to order through their websites until they reopen the brick-and-mortar locations. Buy gift cards. Service businesses like spas and theaters that don’t sell products are hit particularly hard by coronavirus shutdowns. Help them continue to turn a profit by purchasing gift cards now for 
later use. Order in. Dining out is a luxury much of the world has to do without right now, but you can still enjoy your favorite restaurant’s food at home. Most restaurants and fast-food chains are taking precautions to prepare their food within hygienic conditions to meet the CDC guidelines. You can safely order through a food delivery service, like Uber Eats or Postmates, or use the restaurant’s drive-thru or curbside pickup service. Tip extra. Whether you are ordering dinner in or just having your groceries delivered because you cannot leave your home, you can help local businesses make it through this economic crisis by tipping a little bit more than you normally would. You can usually add your tip to the total being charged on your card to avoid physical contact with the 
delivery person. Take advantage of discounts. In an effort to boost their sales, many small businesses are offering steep discounts on their products at this time. Take advantage by purchasing larger-than-normal quantities of sale items to help the business 
stay afloat.
Some market experts believe the coronavirus pandemic will cause an eventual spike in 
home sales as buyers, fearing a recession, will want the stability and control that homeownership brings. Before you jump into a home purchase at this time, you may want to take a step back and look at your entire financial picture. Consider the following: How stable is your income? If you have any reason to believe you might be facing a layoff, you may want to hold off on your purchase. Your mortgage will need to be paid each month, regardless of your employment status. How long do you plan on living in this home? If you anticipate living in your new home until you’ve paid off your mortgage, it can be a great time to buy a house at a low interest rate; however, if you plan on selling within the next few years, you may come out at a loss due to a falling housing market and an unstable economy. Will you have savings left after going through with the purchase? As the economy heads toward a probable recession, this is not the best time to be without a 
savings cushion. If you still feel confident after considering those factors, a fixed-rate mortgage might be a good option. A fixed-rate mortgage will not be subject to the peaks and valleys of a volatile national interest rate. It can also help the owner feel secure if unemployment or a loss of income should arise. The coronavirus outbreak has destroyed all kinds of plans, from vacations to weddings, parties and more. That does not mean you need to put your plans of buying a house on hold. If you can comfortably afford the purchase and your income is not threatened by the economic instability, the favorable interest rates and looser qualifications can make this a good time to buy a new home.
Is NOW THE TIME TO BUY A HOME?
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